Claims

If a claim occurs

All claims must be reported in writing using Goudas Claim Form which is available to download in PDF format.

Send the Claim Form to:      

Claim Form - EnglishSkadeblankett - Svenska

                                                     

You must specify your claim and provide all information an documentation we demand in order to settle the claim, for example original receipts, medical certificates etc.

Below you will find guidelines on how to act in case of damage/injury. Observe that these are only guidelines and that you must read them together with what is stated in each session in the policy conditions. 

The claim form is available here on the page or you can order the form by telephone +46 8 615 28 00. Claims shall be reported to Gouda as soon as possible, but no later than within three years from when you realize you could claim for compensation.

Damage/Injury	How to act:
Medical treatment	Contact Gouda Alarm, if possible before your visit to the doctor, since we then can pre-authorize coverage check the possibilities to make a guaranty of payment to the doctor. If you have already visited the doctor without contacting Gouda, you can ask the doctor to bill us directly or pay yourself and thereafter send us a claim form together with original receipts and medical certificate.
Hospitalization	Immediately contact Gouda Alarm if hospitalization is required.
Death	In case of death, establish contact with Gouda Alarm who will make necessary arrangements together with local authorities.
Repatriation	If you, due to medical necessity, need to be repatriated to your country of origin, Gouda Alarm should be contacted and they will, together with treating doctor authorize and arrange transportation.